Frequently Asked Questions
- How do I register for online payroll access? This link also has information on changing or resetting your password.
- How do I setup my device for company email?
- Where can I see information on company benefits?
- Are there any medical, dental or vision cost saving programs available?
There is a cost saving program through United Health Allies. This is not affiliated with United Health Care but is merely a group who, in some cases, give you access to discounted products and services because you are a United Health Care policy holder. Discounts are limited to products and services that are not covered by the group health policy. More information is available on their website. Register with United Health Allies here.
- When can I expect payment for a monthly project draw?
We request that your monthly project draw be submitted to us by the 25th (e.g. by July 25 for July work). The project manager will compile your draw with other subs and suppliers on our request to the owner. Provided we have been paid by the owner and you have met all the qualifications for payment (refer to our payment request form for details) you can expect your payment around the 25th of the following month.
Also, we do require that all draw requests be submitted on the payment request form. This forms provides a reconciliation for the project manager on the status of the contract as well as provides a conditional waiver using the standard language for such waivers provided in Utah law.
- I would like to see an example of how to properly complete the pay request form.
- My draw was changed. Now what do I do?
We do our best to pay you exactly what you bill. There are circumstances that require we change what you have billed. Examples include billed material not arriving before month-end, the architect or owner doesn’t approve the billed amount or the project manager didn’t see your draw.
Please submit another billing for the subsequent month. Evaluate all the work complete and material provided through the subsequent month and send a new payment request by the 25th of the subsequent month. We will re-submit it to the owner with our billing. You can download pdf and xlsx versions of our most current payment request form and other forms here.
- How do I get paid my retention?
We can pay your retention when all of these conditions are met: we have your current insurance certificates, your section of the work is complete, your closeout documents and warranties are submitted to us and accepted by the owner, your punch-list is complete, you have submitted a retention payment request and the owner has paid retention.
- Where can I send a bid?
Do you have a question that hasn’t been answered here? Please submit it here.